<?xml version="1.0" ?>
<XML_DIZ_INFO>
	<MASTER_PAD_VERSION_INFO>
		<MASTER_PAD_VERSION>3.01</MASTER_PAD_VERSION>
		<MASTER_PAD_EDITOR>PADGen 3.0.1.38 http://www.padgen.org</MASTER_PAD_EDITOR>
		<MASTER_PAD_INFO>Portable Application Description, or PAD for short, is a data set that is used by shareware authors to disseminate information to anyone interested in their software products. To find out more go to http://www.asp-shareware.org/pad</MASTER_PAD_INFO>
	</MASTER_PAD_VERSION_INFO>
	<Company_Info>
		<Company_Name>Laptop data recovery</Company_Name>
		<Address_1>street</Address_1>
		<Address_2>co-street</Address_2>
		<City_Town>city-town</City_Town>
		<State_Province>state</State_Province>
		<Zip_Postal_Code>20100</Zip_Postal_Code>
		<Country>United State</Country>
		<Company_WebSite_URL>http://www.p-dd.co.uk</Company_WebSite_URL>
		<Contact_Info>
			<Author_First_Name>Laptop</Author_First_Name>
			<Author_Last_Name>Data Recovery</Author_Last_Name>
			<Author_Email>weblink@p-dd.co.uk</Author_Email>
			<Contact_First_Name>Laptop</Contact_First_Name>
			<Contact_Last_Name>Data Recovery</Contact_Last_Name>
			<Contact_Email>weblink@p-dd.co.uk</Contact_Email>
		</Contact_Info>
		<Support_Info>
			<Sales_Email>weblink@p-dd.co.uk</Sales_Email>
			<Support_Email>weblink@p-dd.co.uk</Support_Email>
			<General_Email>weblink@p-dd.co.uk</General_Email>
			<Sales_Phone>001-9800000000</Sales_Phone>
			<Support_Phone>001-9800000000</Support_Phone>
			<General_Phone>001-9800000000</General_Phone>
			<Fax_Phone>001-9800000000</Fax_Phone>
		</Support_Info>
	</Company_Info>
	<Program_Info>
		<Program_Name>Live Customer Support Software</Program_Name>
		<Program_Version>3.0.1.5</Program_Version>
		<Program_Release_Month>12</Program_Release_Month>
		<Program_Release_Day>09</Program_Release_Day>
		<Program_Release_Year>2008</Program_Release_Year>
		<Program_Cost_Dollars>249</Program_Cost_Dollars>
		<Program_Cost_Other_Code>INR</Program_Cost_Other_Code>
		<Program_Cost_Other>12139</Program_Cost_Other>
		<Program_Type>Shareware</Program_Type>
		<Program_Release_Status>Major Update</Program_Release_Status>
		<Program_Install_Support>Install and Uninstall</Program_Install_Support>
		<Program_OS_Support>Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate</Program_OS_Support>
		<Program_Language>English</Program_Language>
		<Program_Change_Info>Added support to send pre-written and Canned messages</Program_Change_Info>
		<Program_Specific_Category>Internet</Program_Specific_Category>
		<Program_Category_Class>Communications::Chat &amp; Instant Messaging</Program_Category_Class>
		<Program_System_Requirements>128MB RAM, 20MB Disk Space for installation</Program_System_Requirements>
		<File_Info>
			<File_Size_Bytes>7486832</File_Size_Bytes>
			<File_Size_K>7311</File_Size_K>
			<File_Size_MB>7.14</File_Size_MB>
		</File_Info>
		<Expire_Info>
			<Has_Expire_Info>N</Has_Expire_Info>
			<Expire_Count>15</Expire_Count>
			<Expire_Based_On>Days</Expire_Based_On>
			<Expire_Other_Info />
			<Expire_Month />
			<Expire_Day />
			<Expire_Year />
		</Expire_Info>
	</Program_Info>
	<Program_Descriptions>
		<English>
			<Keywords>Download, live, chat, software, website, online, web, program, communicate, offline, message, visual, voice, alert, block, IP, address, company, representative, customer, service, operator, answer, complex, queries,  product, business, services</Keywords>
			<Char_Desc_45>Live online customer support application</Char_Desc_45>
			<Char_Desc_80>Web chat tool provides online support to all the website visitors or customers</Char_Desc_80>
			<Char_Desc_250>Live chat program is powerful utility that helps to establish real time communication between company representative and website visitors. Live support system helps in growth of online based business by providing them quality customer services.</Char_Desc_250>
			<Char_Desc_450>Online web chat software is an advance tool which allows user to communicate with website visitors or customer to provide them online assistance. Software enable company representatives to send instant answer to all their queries and problems by using pre written messages. Web based online chat utility can be easily transferred chat session from one executive to other in case visitor requires any additional support regarding company products.</Char_Desc_450>
			<Char_Desc_2000>Web chat program enables visitors of your site to connect with company representatives in real time regarding their queries about the product. Live help software enables support staff to send instant answer to customers queries by sending pre written or canned messages. Web based online chat service can transfer chat session from one support staff to other in case customer needs any additional support regarding company product. Live chat software makes sound and visual alert notification to company representatives whenever visitor request for chat. Chat transcript can be mail to email address defined by the visitors which can be latterly viewed by the customer. Online web support service facilitates customer support executives to ban IP address of unwanted website visitors who are unnecessarily interrupting and wasting operator time. Help desk live chat software enables visitors to leave offline messages when staffs are out of service or not available for live assistance which can be latterly viewed by the company executives. Website live chat program is useful for all online based business like Travel, Insurance, Real state, E-commerce etc.
Features of Live web chat software:
* Sends offline messages in case company executives are out of service or not available for live assistance.
* Software builds online communication between company representative and website visitor.
* Allows company executives to answer all the Visitors queries regarding company services.
* Software works on any windows operating system including Windows 98, 2000, 2003, ME, NT, XP and Vista.
* Facilitate executives to view what visitor typing even before they send it.
* Sends visual and sound alert to notify operator that visitor is online for chatting.
* Block IP address of unwanted website visitors.</Char_Desc_2000>
		</English>
	</Program_Descriptions>
	<Web_Info>
		<Application_URLs>
			<Application_Info_URL>http://www.p-dd.co.uk/laptop-data-recovery/web-chat.html</Application_Info_URL>
			<Application_Order_URL>http://www.p-dd.co.uk/laptop-data-recovery/web-chat.html</Application_Order_URL>
			<Application_Screenshot_URL>http://www.p-dd.co.uk/pddcouk-chat-screen.jpg</Application_Screenshot_URL>
			<Application_Icon_URL>http://www.p-dd.co.uk/pddcouk-chat-icon.jpg</Application_Icon_URL>
			<Application_XML_File_URL>http://www.p-dd.co.uk/pddcouk-chat.xml</Application_XML_File_URL>
		</Application_URLs>
		<Download_URLs>
			<Primary_Download_URL>http://www.p-dd.co.uk/downloads/ChatSoftwareDemo.exe</Primary_Download_URL>
			<Secondary_Download_URL>http://www.p-dd.co.uk/downloads/ChatSoftwareDemo.zip</Secondary_Download_URL>
			<Additional_Download_URL_1 />
			<Additional_Download_URL_2 />
		</Download_URLs>
	</Web_Info>
	<Permissions>
		<Distribution_Permissions>The LICENCOR grants you a non-exclusive, non-transferable licence to install and use the Software conditional upon the following limitations:- You may: 1) Use one copy of the software on a single computer or install and use the Software on the specific Central Processing Unit(s) identified on the purchase order or other documentation relating to this Licence Agreement 2) Copy the software onto the hard disk of the computer and retain the original for archival purposes only. You may not: 1) Use the Software for purposes other than as authorized in this Licence Agreement or knowingly permit anyone else to do so 2) Disclose any part of the Product to anyone or make any part of the Software, documentation or other material you may receive from Pro Data Doctor Pvt Ltd. relating to the Product available to anyone 3) Install the software on the network 4) Sell, transfer, sublicence, lend, rent, lease or give the product to any third party or allow any third party to use the product unless you are an Authorised Reseller or have written permission from Pro Data Doctor Pvt Ltd. 5) Transfer this to another person or allow another person to use such other versions 6) Reverse engineer, de-compile, disassemble, modify, translate, and attempt to discover the source code of the Software or permit others to do so.</Distribution_Permissions>
		<EULA>End User Licence Agreement Pro Data Doctor(TM) Live Customer Support Software(TM) Copyright(c) 2006,Pro Data Doctor Pvt.Ltd The entire risk of the use or the result of the use of this software and documentation remains with the user. No part of the Software and this documentation may be reproduced by any means, electronic or mechanical, for any purpose, except as expressed in the End User Licence Agreement. You may 1) Use one copy of the software on a single computer or install and use the Software on the specific Central Processing Units identified on the purchase order or other documentation relating to this Licence Agreement 2) Copy the software onto the hard disk of the computer and retain the original for archival purposes only. You may not 1) Use the Software for purposes other than as authorized in this Licence Agreement or knowingly permit anyone else to do so 2) Disclose any part of the Product to anyone or make any part of the Software, documentation or other material you may receive from Pro Data Doctor Pvt Ltd. relating to the Product available to anyone 3) Install the software on the network 4) Sell, transfer, sublicence, lend, rent, lease or give the product to any third party or allow any third party to use the product unless you are an Authorised Reseller or have written permission from Pro Data Doctor Pvt Ltd 5) Transfer this to another person or allow another person to use such other versions 6) Reverse engineer, de-compile, disassemble, modify, translate, and attempt to discover the source code of the Software or permit others to do so.</EULA>
	</Permissions>
</XML_DIZ_INFO>

